1. Consent comes first
Under the federal Telephone Consumer Protection Act (TCPA), marketing texts and calls sent with an autodialer, a prerecorded voice or an artificial voice need the person's prior express written consent. That means a clear written agreement, such as a checked box on a form with disclosure language, that names your business and covers the kind of messages you'll send.
In February 2024 the FCC ruled that AI-generated voices count as artificial voices under the TCPA. An AI assistant that calls a lead is held to the same consent rules as a robocall.
The Do Not Call Registry still applies
Marketing calls and texts to numbers on the National Do Not Call Registry need the person's consent or an established business relationship, whether or not you use an autodialer. Scrub every list against the registry, and your own internal do-not-call list, before any outreach.
The "one-to-one" consent rule was struck down
The FCC had adopted a rule requiring consent to name one seller at a time, which would have ended shared lead forms that list many buyers or agents. In January 2025, before it took effect, the Eleventh Circuit vacated it in Insurance Marketing Coalition v. FCC. Prior express written consent is still required. Carriers and lead vendors may still set stricter rules of their own.
2. Opt-outs: what changed in 2025 and 2026
- Since April 2025: people can revoke consent by any reasonable means, such as replying "stop," "quit," "cancel" or "unsubscribe," or saying so in their own words. You must honor it within 10 business days.
- September 30, 2026: the FCC adopted changes. A business may designate one or more of three methods as the exclusive way to opt out (a key-press option on calls, standard text replies such as "STOP," or a designated website or phone number), if every message clearly discloses them. A marketing opt-out still ends all marketing calls and texts from that business. Opt-outs from informational messages can be limited to that category.
- Timing: the September 2026 changes take effect 30 days after publication in the Federal Register. As of October 6, 2026 they had not yet been published, so confirm the effective date before relying on them.
In practice: process "STOP" automatically, keep one opt-out list for your whole business, and never re-add someone who opted out.
3. Texas: texts are now telemarketing (SB 140)
Since September 1, 2025, Texas law counts text and image messages as "telephone solicitation" under Texas Business & Commerce Code chapter 302. For real estate businesses texting to promote buying, selling or listing property, that can mean:
- Registration with the Texas Secretary of State unless an exemption applies: a $200 annual fee, a $10,000 security (bond, letter of credit or certificate of deposit), and quarterly reports.
- Exemptions include solicitations to current or former customers of a business operating under the same name for at least two years, isolated solicitations that aren't part of a repeated pattern, and contacts limited to arranging a face-to-face meeting. They're narrow, so don't assume one applies.
- Hours: 9 a.m. to 9 p.m. Monday through Saturday, and noon to 9 p.m. on Sunday, in the recipient's local time (Business & Commerce Code chapter 301).
- Lawsuits: consumers can sue under the Texas Deceptive Trade Practices Act, with attorney's fees and up to treble damages for knowing or intentional violations.
Other states have their own telemarketing laws and quiet hours. Federal rules set calling hours of 8 a.m. to 9 p.m. local time for telephone solicitations, and the stricter rule wins.
4. Carrier registration: A2P 10DLC
Texting customers from a regular 10-digit business number through software requires registering your business ("brand") and your use case ("campaign") through The Campaign Registry. Since February 1, 2025, AT&T, T-Mobile and Verizon block unregistered 10DLC traffic. Expect one-time brand and vetting fees plus a monthly campaign fee, billed through your texting provider.
5. A practical checklist
| Before you text | Why |
|---|---|
| Numbers scrubbed against the National Do Not Call Registry and your internal list | Marketing to registered numbers needs consent or an established business relationship |
| Written consent on file, with the wording and timestamp saved | TCPA prior express written consent; your proof if challenged |
| Business and campaign registered (A2P 10DLC) | Unregistered texts are blocked by carriers |
| Opt-out instructions in your messages, processed automatically | 10-business-day federal deadline; designated-method rules |
| One opt-out list across all agents and campaigns | A marketing opt-out ends all marketing from your business |
| Sending hours checked against federal and state rules | Texas: 9–9 Mon–Sat, noon–9 Sun |
| Texas registration decision made with counsel | SB 140 registration or a documented exemption |
| AI assistant identifies itself; no AI cold calls | AI voices are artificial voices under the TCPA |
How NuVentrec handles it
NuVentrec is in development. It's being built to store the consent wording and time for every contact, block texts without consent, keep one opt-out list for your whole account, honor "STOP" replies automatically, and require carrier registration before texting turns on. It won't make AI cold calls. You'll still decide what you send and whether state registration applies to you. See all features.
Sources
- FCC, "FCC Makes AI-Generated Voices in Robocalls Illegal" (Feb. 2024)
- Morrison Foerster, "Eleventh Circuit Vacates FCC's TCPA One-to-One Consent Rule" (Jan. 30, 2025)
- FCC Fact Sheet, TCPA Report and Order and Further Notice (Sept. 9, 2026 draft; adopted Sept. 30, 2026)
- Day Pitney, "The FCC Changes Certain Consent Revocation Rules" (Oct. 2, 2026)
- Nelson Mullins, "Texts Are Telemarketing in Texas: SB 140" (Aug. 27, 2025)
- Commlaw Group, "Texas Senate Bill 140: Registration and Compliance Requirements" (Sept. 4, 2025)
- Troutman Pepper Locke, "FCC Revises TCPA Revocation of Consent Rules" (Sept. 17, 2026)
- Texas SB 140 bill text
- Texas Business & Commerce Code chapter 302
- DailyStory, "What is 10DLC registration?" (updated Sept. 1, 2026)